The Garden Gym operates on a scheduled hourly appointment basis for private training sessions. Therefore, when cancelling an appointment, you are required to provide MORE than 24-hour notice, for which no additional levy shall be incurred. However, if you cancel a session LESS than 24 hours to the scheduled time, you shall be charged in full for that training session. You understand that you are entitled to a one-time cancellation fee waiver, whereby you can cancel a session in less than 24-hours, at no additional charge.
Should I cancel a session with less than 24-hour prior notice, you shall be entitled to one free session upon rescheduling. The free session must be redeemed within 7 days of cancelling the previous one or shall be forfeited. However, should I cancel a session with MORE than 24-hour notice, you shall not be entitled to a free session, but the training session shall be rescheduled within 7 days to ensure consistency and progress in your fitness program.
PT@TheGardenGym.Fitness | 07921 935 399 | |